Privacy policy
This policy explains how Carl's Creations handles website inquiries, support requests, cookies, and application diagnostics. The Windows PDF application processes opened files locally unless you choose to share a file with us.
01 / Scope
It applies to this website and to direct interactions with Carl's Creations. Third-party websites have their own policies.
Personal information means details that can identify you, such as your name, email address, message, or support history. Non-personal information includes general browser and usage details that do not identify you on their own.
The PDF Desktop Application does not send your opened documents or file contents to Carl's Creations or any third party. Processing is entirely local on your Windows computer.
02 / Information
The information depends on how you interact with Carl's Creations. The application does not scan your files for our systems.
We collect the details you choose to provide and limited technical information needed to keep the site working.
Local document work stays local. Optional technical information helps us investigate a reported issue.
03 / Use
We use information for a defined reason, then keep it under review.
Carl's Creations does not sell personal information or share document content for advertising.
04 / Cookies
Cookies are small files placed in your browser. They help the website remember a session and show us general site activity.
Necessary cookies support core functions, such as maintaining a secure contact session. Optional analytics cookies may record pages visited, browser details, and visit timing when enabled. You can manage optional cookie preferences through your browser settings or the cookie controls presented on the website.
Turning off optional cookies will not prevent you from reading the policy or contacting Carl's Creations.
05 / Retention and rights
We keep information for the time needed to answer a request, operate the service, or meet a legal requirement.
Contact form information is retained for up to two years unless a longer period is required to resolve an active matter.
Support case details are kept as needed to investigate an issue, maintain service history, and protect against repeated abuse.
You may request access, correction, or deletion of your personal information by emailing info@carlscreations.com.
California residents may have additional rights under the California Consumer Privacy Act where that law applies. We will verify a request before making changes to an account or record.
06 / Providers
Some website functions may rely on providers that host the site, process messages, or provide analytics.
These providers receive only the information needed for their stated service and must handle it under their own terms and privacy practices. Website analytics may be provided by a service such as Google Analytics when enabled. The Windows application does not use a third-party service to send document contents, and its local PDF processing does not share your files with us.
We will post material changes on this page with a new effective date. For a privacy request or a question about Windows desktop app data protection, contact Carl's Creations.
401 Raywood Drive